FAQs

Giver Aus was established by a small group of people who found themselves frustrated by the current ways of giving to charities. They decided to bring donating to charities into the digital age ; to make it relevant and affordable to everyone, and make the process as easy as possible through the creation of the Giver app.The Giver app was created with the intent of doing all of these things and more.It is Giver Aus’s aim to create the most generous community on earth, a community across countries and races, a community where the only requirements are generosity and a desire to make a difference for as little as 10c a day, a community of givers.
The Giver App is available for Apple iPhone and Android Platforms. You can access the Giver website from any device and operating system.
Your donation is broken down like this:
  • 88% of your donation goes to your chosen charity or cause.
  • 2.5% of what we take is purely to pay the payment gateway costs (getting your donation to the charity).
  • 3% is allocated towards marketing and promotion of the app and, in turn, all the charities on the Giver app. This is a vital part of the success and growth of the Giver community and app.
  • 1% is used as a future safe guard.
  • 5.5% is used for administration, wages and IT costs, which includes updating and maintaining the app (and creating a safe app for both users and charities), paying our employees and all other fixed business costs.
There are no hidden costs or paybacks with Giver.
The biggest benefit of donating through the app is the simple 4- click process that can be achieved anywhere, at anytime, in a matter of seconds. Furthermore, it minimises fees and overhead costs that are incurred by the organisation you want to support.
Giver is a new and exciting startup and will launch in November 2015
  • In app donations: Search by location or name to find a cause that you want to support,and donate monthly for only $3 or once off for $5 or more. Do this all from your smartphone at any time, any where in an expedient and almost instant manner.
  • Personalised unlike anything else: The Giver app personalises your giving experience, with different visual rewards provided for each charity to be earned through giving. Furthermore, each user can always view these rewards at any time. Users can also earn stars through their ongoing support, which contributes to their overall star rating, a friendly way to decide amongst your friends who has been the most generous! Lastly, badges can be earned by donating to special fundraisers like the earthquake relief funds, and users will be able to view their collection of badges at any time, which shows how much they donated on what date and how much was raised by the Giver community.
  • Tax ease: The Giver app records all information required for you to make claiming tax on your donations very easy.
  • A Trusted, Reliable and Safe Community: The Giver app provides a safe environment for users to find a cause and give their support to.
The charities on Giver have been qualified via a screening process and are all able to provide tax deductible receipts for donations received.
By registering with the Giver app you will become part of the Giver community and organisation where you will be able to donate to a cause of your choice whenever and wherever you want for only $3 a month. You will also experience our reward and star systems. Furthermore, you will be able to donate to special fundraisers such as earthquake, bushfire relief funds or unique events when they arise.
When a user donates for the first time, you will have to enter your bank details, and then you are able to donate. After this process is complete, you can donate to as many other charities or relief funds as they would like to without having to provide any more information. You can then select the style of payment, monthly or one off, and confirm the donation. The money is then transferred to a secure bank account to be passed on to the chosen charity or cause. This transaction and the your details are entirely secure.
No. For security reasons, we need to know the details of the donor.
Yes. When you supply your bank details you are supplying it directly to Easypay on a secure website, the Giver Aus website and staff never have access to your bank details.
There is a news feed and an ‘about us’ section for each charity on our app. If you still have any queries, feel free to visit the charity’s website.
You will receive a receipt at the end of the financial year from the charity you have been supporting. If you have been supporting multiple charities you will receive multiple receipts all of which can be used for tax-deductible purposes.
This can be accomplished through accessing ‘settings’ in the main menu of the app.
No, your monthly donations will not stop unless you cancel the payment program.
This can be easily accomplished through going to the page of the charity you would like to stop your donation to.
Your password can be reset by clicking on the ‘forgot password’ link and then following the steps.
Due to processing costs monthly donations $3 a month (ie 10cents a day) is the most frequent donation acceptable. if the donation was more frequent than monthly donation amount may fall below $2 and would not be tax deductible, and processing fees would eat into the donation.

Furthermore, research has shown that most people prefer to make a monthly donation, rather than a longer period donation program such as quarterly or annual donation, which they may forget about.